Guide to Live Selling on Facebook and Instagram Without Manual Work
Guide to Live Selling on Facebook and Instagram Without Manual Work
Learn how Malaysian and Singaporean sellers are automating live selling on Facebook and Instagram. Discover tools, trends, and a real success story of a seller who X3 to 6 figures monthly sales.
Introduction
Live commerce is transforming the way we shop. As more consumers turn to TikTok Live, Shopee Live, Facebook Live, and Instagram Live for real-time, interactive shopping experiences, the pressure is on sellers to keep up — and stand out.
But here's the truth: while live selling is powerful, doing it manually is a nightmare. Comment floods, lost orders, delayed payments, and chat chaos cost you sales and time.
That's where Ulive.me comes in — a leading live selling tool in Malaysia and Singapore built to automate live commerce on platforms like Facebook and Instagram. No spreadsheets, no missed comments, no chasing payments.
In this guide, we’ll show you how to go from overwhelmed to fully automated.
Why Live Selling on Facebook & Instagram Still Matters
While TikTok Shop is making waves, Facebook and Instagram Live remain the top platforms for Malaysian entrepreneurs, influencers, and home-based sellers.
- 81% of Malaysian internet users engage with Facebook regularly.
- Instagram Live continues to attract younger shoppers (ages 18–35).
- Local shoppers trust familiar platforms and sellers with face-to-face interaction.
"Live commerce isn’t just a trend. It’s the future of how Southeast Asia consumers shop — and Facebook Live remains the gateway."
— Bryant Khor, Co-Founder and CEO of Ulive.me
The Pain of Manual Live Selling
If you've ever run a live session, you know how messy it can get:
- 📦 You scribble down orders manually.
- 💬 You miss comments and get DMs asking, “Did you see mine?”
- 💸 You send payment instructions one-by-one.
- 😓 You double-check who paid and who didn’t.
- 🧾 You forget to update inventory and oversell.
Manual work not only drains your energy — it limits how much you can scale.
How to Automate Live Selling on Facebook & Instagram
Let’s break down the step-by-step journey from chaos to control:
1. Choose the Right Live Selling Tool
Ulive.me is created by live seller, for live sellers-built software that integrates directly with Facebook Live and Instagram Live. It automates everything from comment tracking to payment collection.
- Works with Facebook Pages and Instagram Professional Accounts.
- Instantly detects buying comments product keywords like "productA or productA+1.
- Sends out automated invoice/payment links in real time thru Messenger.
“I used to spend hours after each live checking who ordered. Now it’s instant. I just focus on entertaining and selling.” — Andy, Superlimited Live Mall
2. Upload Product Catalogue Before You Go Live
Add four key details to each product listing — product keywords, product names, stock count, and pricing — into your dashboard. Ulive.me will then match buyer comments to your product keywords, reducing human error and improving order accuracy.
3. Capture Orders Automatically
Ulive.me monitors your live comment section in real time. When someone comments :
"productA"
It:
- Logs the order to the buyer
- Updates your inventory
- Sends them a confirmation
4. Send Payment Links & Confirm Automatically
Once the order is captured, Ulive.me:
- Sends payment links via Messenger/Instagram DM
- Marks as “paid” when transaction is complete
- Sends follow-up payment reminder if needed
5. Sync Shipping Info & Prepare for Fulfilment
After the customer successfully checks out, Ulive.me automatically syncs the shipping information — including customer name, address, contact number, and item details — to the logistic provider. This eliminates manual entry errors and speeds up the fulfilment process.
- Whether you're using local couriers, self-delivery, or integrated shipping platforms, Ulive.me streamlines this final step so you can focus on getting products packed and shipped without delays.
Real Case Study: How a Malaysian Seller 3X'd Her Sales with Ulive.me
Meet YS, a fashion live seller from Kuala Lumpur.
Before Ulive.me:
- Took orders in a notebook
- Spent 2–3 hours after each live organizing orders
- Lost sales from slow replies
- Missed out some of the customers that paid
After Ulive.me:
- Orders auto-captured from Facebook Live
- Payment links sent instantly
- Inventory synced in real-time
- Revenue grew 3x in 60 days
“Ulive.me helps my live selling business easier. I now run 3 live sessions a week with confidence.” — YS, Facebook Live seller.
Additional Features: Ulive.me Creator Webstore
Ulive.me doesn’t stop at automating live commerce — it also gives you your very own branded creator webstore.
- Create Your Own Webstore with Custom Domain: Build your storefront and sell under your own brand, no coding required.
- Sell on Any Social Media Platform: Seamlessly share your product links and drive purchases from TikTok Live, WhatsApp, Telegram, Instagram, and more — just copy and paste your creator webstore link into your bio or social media posts for instant shopping access.
- All Inventory in One Place: Centralized stock management for live and webstore orders — no duplication, no confusion.
- Integrated Payment Gateway: Accept payments instantly and securely from all major methods.
- Sales & Product Reports: Make smarter business decisions with detailed analytics on your performance.
This makes Ulive.me not just a tool for live sellers — but a full commerce solution for modern digital entrepreneurs in Malaysia.
“Ulive.me creator webstore helps streamline both my online and offline dress rental orders seamlessly under 1 system. I design the webstore with Canva and Ulive without coding knowledge ”
— Joycelyn, Co-founder of Drezztal.com
Why Ulive.me is the Right Tool for Live Sellers in Malaysia and Singapore.
- 📸 Made for local sellers in Malaysia and Singapore.
- 💰 Affordable for microbusinesses, influencers and MCN.
- 🔁 Works across Facebook & Instagram and use ULive webstore for TikTok.
- 🛒 Streamline your orders, payments, inventory, and messages in one place
Our Vision: The Future of Ulive.me
Founded in Malaysia, and growing to Singapore, China, Indonesia and Thailand.Ulive.me started with one simple goal: to make live commerce effortless across multiple platforms.
As we grow, our roadmap includes:
- AI chat agents for live comments and messaging.
- AI human avatar and auto restream live commerce
- Support multi platforms and marketplaces ; One-click integrations with TikTok Shop, Shopee and WhatsApp Commerce
We believe the future of e-commerce isn’t static listings — it’s real-time, human, and automated.
“Ulive.me is the Shopify of live commerce. Our mission is to empower sellers to run smarter, faster businesses without hiring more staff.”
— Kong Ka Weng, Co-founder and CTO of ULive.
Frequently Asked Questions
How do I automate order-taking on Facebook Live?
Use Ulive.me to capture orders from comments automatically — no need to write them down manually.
Is Ulive.me safe for payment collection?
Yes, we integrate with trusted payment gateways and send buyers direct, secure links.
Can I use Ulive.me with Instagram Live?
Yes! You only need one system that supports both Facebook and Instagram Live comment tracking.
What kind of businesses use Ulive.me?
From smart home products, personal care, fresh seafood, fresh plants and fashion sellers to tech gadget sellers — any live seller can benefit.
Conclusion
If you’re tired of losing sales, spending hours organizing orders, and replying to DMs late into the night, it's time to level up.
Automate your live selling — and join thousands of Malaysian sellers who are already growing faster with Ulive.me.
Boost sales. Cut the chaos. Sell live smarter.
Ulive.me — Built for Live Sellers. Powered by Automation.
